Integrations
Your data, wherever it lives, on one map
A telco's data sits in silos: OSS, call records, the inventory, CRM, business KPIs, voice of customer, crowd-sourced data, the data warehouse and the network coverage layer. neo360 ingests data from many sources and formats, then fuses them onto one map so every team reads the same picture.
Get a demo →The problem
The same data, exported into different spreadsheets
In most telcos the operational truth is scattered. The network team works from OSS and the inventory, the contact centre logs complaints and surveys, finance and sales keep their own KPIs, and the data warehouse holds yet another copy. Every department exports the same data into a different spreadsheet, and no single screen tells the whole story.
That fragmentation is the constraint neo360 is built to remove. Instead of asking each team to reconcile exports by hand, the platform pulls the sources together and reads them on one map, so the network layer and the business layer sit on the same picture.
What neo360 ingests
The sources a telco already has
These are the data sources and layers neo360 takes in. They are the operational and business feeds a telco already runs on, brought onto one platform rather than left in separate systems.
- 01
OSS · Operations support systems
The operational network feed, brought onto the map alongside the rest of the estate.
- 02
Call records
Usage and call detail read against the network so demand sits on the same picture as coverage.
- 03
Inventory · Network inventory
The record of the network estate, so sites, sectors and assets resolve on the map.
- 04
CRM
Customer and account data, fused with the network layer rather than queried in isolation.
- 05
Business KPIs
The metrics each department tracks, read in one place against a standardized framework.
- 06
VoC · Voice of customer
Complaints and survey results, so customer sentiment maps to where the network actually is.
- 07
Crowd-sourced data
Field-gathered signal that adds to the picture the formal systems already hold.
- 08
DWH · Data warehouse
The warehouse copy of the data, pulled in so it is read on the map rather than re-exported.
- 09
Coverage · Network coverage
The coverage layer itself, so analytics are read against where the network reaches.
How it takes data in
Many sources, many formats, one record
neo360 can ingest data from multiple sources and formats. Rather than forcing every feed into a single shape before it is useful, the platform takes the telco's existing systems as they are and fuses them onto one map-centric record, where the network layer and the business layer are read together.
Every source, ingested into one record.
OSS, call records, inventory, CRM, KPIs, voice of customer, coverage and the data warehouse each draw inward until the central surface reads as one fused record on the map.
Fused, not just collected
Pulling the feeds together is only the first step. neo360 fuses the network layer with the business layer, so a coverage gap and a finance forecast sit on the same map cell instead of in two reports that never meet.
That is what turns ingestion into a single source of truth: every department reads the same record, and stops reconciling separate spreadsheets to agree on what happened.
5G FWA data
Paired with rfMAP's 3D data
For the 5G FWA planning module, the source picture goes beyond the telco's own systems. The module pairs with rfMAP's high-precision 3D data, so feasibility, line of sight, Fresnel clearance and sector analytics, is read against real buildings, vegetation and terrain rather than a flat map. The same ingestion philosophy holds: bring in the data the question needs, read it on the map.
What ingestion gives you
- 01
Many sources and formats
Pull in the systems a telco already runs, OSS, call records, inventory, CRM, KPIs, voice of customer, crowd-sourced data and the data warehouse.
- 02
Network and business, fused
The coverage layer and the business KPIs read on the same map record, not in two reports that never meet.
- 03
rfMAP 3D for FWA
The 5G FWA module adds rfMAP's high-precision 3D data, so feasibility is read against real terrain and structures.
Proof
Live with a major operator
neo360 is an active platform with a live deployment at Vodafone. The ingestion model is built for the scale and mix of a real telco's systems, not a single feed pointed at a generic dashboard.
- OSS
- Call records
- Inventory
- CRM
- Business KPIs
- Voice of customer
- Crowd-sourced
- Data warehouse
- Network coverage
Bring your data, see it fused on one map.
Walk through neo360 with our team on your own telecom sources, from OSS and CRM to the data warehouse and coverage layer.
Get a demo →