Whitepaper: Telecom Service Qualification

Telecom Service Qualififcation Whitepaper Image

Lead Qualification is one of the most important links in the ISPs Lead to Cash process and is vital for new customer acquisition in today’s competitive business scenario. Service Providers face numerous challenges in accurately and quickly qualifying the leads. Covid19 restrictions have made the ground survey difficult to perform and it also carries a health risk to the surveyors. Added up with increased customer expectations and a high degree of competition have highlighted the need for an effective service qualification process.

This whitepaper discusses service qualification-related challenges faced and how the technology has evolved to help providers transform the qualification process. It also highlights how SmartSQ, a component of Lepton’s GIS-based Fiber Management Product Suite, NetworkAccess, provides an effective tool to perform lead qualification in an instant.