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Minimize Outages and Maximize
Customer Satisfaction with
Outage Management System (OMS)

Streamline workflows and optimize resource allocation
to restore power quickly and efficiently. 

OMS (Outage Management System): Solution to detect, manage, and restore power outages efficiently.

An OMS (Outage Management System) integrates data from various sources to efficiently manage and resolve outages:

  • Customer Service Systems: Captures customer outage reports and service requests, enabling quick identification of outage locations and affected customers.

  • SCADA (Supervisory Control and Data Acquisition) Systems: Provides real-time grid information, including status updates on electrical lines and equipment, to monitor and control the grid’s operation.

  • Geographic Information Systems (GIS): Offers detailed network topology and asset data, including maps and spatial relationships, which help in pinpointing the exact location of outages and understanding the network’s structure.

  • Advanced Metering Infrastructure (AMI): Facilitates automated outage detection through smart meters, which provide immediate feedback on power loss and restoration, enhancing the speed of response.

Flow of Outrage Management System

Transform Your Outage Management

Is your team overwhelmed by the complexities of managing power outages? Are you struggling to restore power quickly and effectively while keeping customers informed? Transform your outage management with our advanced system. Accelerate power restoration, enhance customer satisfaction, and minimize downtime with our streamlined solutions. Gain insights and ensure regulatory compliance effortlessly.

Why Lepton’s Outage Management System Stands Out

  1. Accelerate Outage Restoration – Streamline workflows and optimize resource allocation to get power back on faster than ever.
  2. Enhance Customer Satisfaction – Keep your customers informed with proactive outage updates and build trust through transparent communication.
  3. Minimize Downtime – Reduce service interruptions and ensure swift recovery to maintain high service standards.
  4. Gain Valuable Insights – Analyze outage data with comprehensive dashboards and reports to identify patterns and enhance grid reliability.
  5. Comply with Industry Regulations – Meet all regulatory requirements effortlessly with our robust reporting and documentation tools.

Key Elements of OMS

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Outage Detection and Localization

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Outage Analysis and Prioritization

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Work Order Management

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Crew Management

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Customer Communication

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Data Analysis and Reporting

Leverage Lepton’s advanced OMS to boost operational efficiency, cut costs, and elevate your customer experience. In today’s fast-paced digital landscape, downtime is not an option.

Ready to see the difference?

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