Smart Track
Mobile and web-based solution to monitor real-time location updates of field force.
Key Features
- Google Maps on the backend for real-time field force tracking.
- Provides live and historic data against the assigned route.
- Monitor Lat long, Geotag trail, time, location, name, handset detail, check-in/checkout with selfie, etc.
- Can be integrated with 3rd Party Alarm Monitoring Solution.
- Automatic Fault Ticket Assignment/Task Assignment/Service Delivery/Network
- Reporting module for active field force with a number of days attended, total KMs
- Travelled day/hour wise, number of Task Assigned, Task Completed/Rejected, MTTR, TT
- Acknowledgement/Resolution Time Report with Download CSV/PDF option.
- Compatible with Android 6 and above for mobile applications.
- Multifold User Management Module, SMS/Email alerts, and Mobile Notifications, SMTP
- Configuration, Live Chat Feature, Multilingual Support, SOS Feature.