Smart Track

Mobile and web-based solution to monitor real-time location updates of field force.

Key Features

  • Google Maps on the backend for real-time field force tracking.
  • Provides live and historic data against the assigned route.
  • Monitor Lat long, Geotag trail, time, location, name, handset detail, check-in/checkout with selfie, etc.
  • Can be integrated with 3rd Party Alarm Monitoring Solution.
  • Automatic Fault Ticket Assignment/Task Assignment/Service Delivery/Network
  • Reporting module for active field force with a number of days attended, total KMs
  • Travelled day/hour wise, number of Task Assigned, Task Completed/Rejected, MTTR, TT
  • Acknowledgement/Resolution Time Report with Download CSV/PDF option.
  • Compatible with Android 6 and above for mobile applications.
  • Multifold User Management Module, SMS/Email alerts, and Mobile Notifications, SMTP
  • Configuration, Live Chat Feature, Multilingual Support, SOS Feature.