Department: Sales
Job Type: Full Time
Job Location: Mumbai
Job Code: #772-01
Experience: 5-8 years
  • JOB RESPONSIBILITY 
    • Primarily responsible for leading the customer engagement (project phases) phase of the project, for various engagements of Lepton’s Telecom business, in the area of GIS based Fiber Inventory Management. 
    • Doing customer interactions and performing requirement gathering and providing solution for the requirements. Proactively working directly with clients to understand their business strategy, programme  
    • requirements & processes. Documenting business requirements as well as solution document for the 
    • requirements. 
    • Individually create solutions document and approach based on customer needs for large and complex sales  opportunities. 
    • Formulating and leading technical / functional support activity to prospective clients and customers while  ensuring customer satisfaction. 
    • Leads any and all aspects of the technical sales process. Advises internal and external clients on overall architect Solutions. Facilitate client on product/application understanding through presentations 
    • demonstrations and benchmarks 
    • Providing knowledge transfer to the delivery teams to ensure a smooth delivery 
    • Scoping the client solution to enable accurate estimation of the effort 
    • Performing user acceptance testing. 
    • Monitoring deliverables and ensuring timely completion of projects. 
    • Staying up-to-date on the latest process and IT advancements to automate and modernize systems. 
    • Act as a L2 Support to resolve the issues faced by Circle teams. 

    QUALIFICATION & SKILLSET 

    • 5 – 8 years of experience in Telecom domain, Fiber Networks, GIS based Passive Inventory Management domain. 
    • Must have atleast 2 years of experience as business analyst, providing solution for customer’s  requirements in Telecom applications domain. 
    • Knowledge of any of the GIS based Fiber Inventory Management Systems will be a great advantage. 
    • Knowledge on GIS tools such as ArcGIS, MapInfo, QGIS is an additional advantage. 
    • Knowledge of OSS, BSS, NMS systems is an additional advantage. 
    • BE/MCA/M.Tech (+ M.B.A will be additional advantage) from premier institutes. 
    • Excellent verbal and written communication skills. 
    • Excellent customer interfacing skills. 
    • Excellent documentation skills. 
    • Fundamental analytical and conceptual thinking skills. 
    • Experience creating detailed reports and giving presentations.

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