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Vodafone

About

The company is the Indian subsidiary of UK-based leading telecom giant. It is the world’s second-largest mobile phone company, and is a provider of telecom services in India with its operational head office in Mumbai.

Challenge

One of the leading telecom companies in India, it is imperative for them to have an on-ground presence to connect with its users and to acquire more customers. The telecom brand has over 10k stores across India and it is of no use if their customer have difficulty locating them.

Solution

We have helped them geotag location of their Point of Sale using Google Maps Platform, analyze the data collected to understand the current presence, identify potential market and take actions regarding customer acquisition.

Impact

This solution has helped them with an increase in customer satisfaction, creating better visibility and increase revenue.

Lepton’s relation with Vodafone

The company has been our customer for more than 2 decades now. We continue to work with the company on multiple projects and deliver exemplary service.

Customer Experience

We share regular updates about their usage and assist them with new development required. As a practice, we share health reports, help them optimize their usage and make the best use of their Maps API.